• Service, Customer & User Experience

Service, Customer & User Experience

We design software-based solutions making focus on the business processes, the customer´s and user´s experience which produces greater impact with the final product and strengthens the brand image of our customers.

Our Baufest Digital Framework, method, based on the Design Thinking, Service Blueprint, Customer & User Experience, practices, involves end customers, business areas and IT in the design process, resulting in more relevant, intuitive, and easy-to-use solutions.

We design software-based solutions making focus on the business processes, the customer´s and user´s experience which produces greater impact with the final product and strengthens the brand image of our customers